Privacy Policy
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Privacy Policy
Last updated: March 2025
At AWARI , we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services.
Information We Collect
We collect personal information necessary to provide our services, including: name, email address, phone number, government-issued ID (for KYC verification), property preferences, booking history, and payment information. We also collect usage data such as IP addresses, browser type, and device information to improve our platform.
How We Use Information
Your information is used to: facilitate property bookings and transactions, verify user identity for security purposes, communicate booking confirmations and updates, provide personalized property recommendations, process payments and refunds, and comply with legal obligations. We do not sell your personal information to third parties.
Data Sharing
We share your information only when necessary: with property owners/landlords for booking fulfillment, with payment processors (Paystack) for transaction processing, with Amadeus (for hotel bookings), and with service providers who assist our operations. All third parties are bound by confidentiality agreements and data protection standards.
Your Rights
You have the right to: access your personal data, request corrections to inaccurate information, request deletion of your data (subject to legal requirements), opt-out of marketing communications, and receive a copy of your data in a portable format. To exercise these rights, contact us through your account settings or email us directly.
Cookies Policy
We use cookies and similar technologies to: maintain your login session, remember your preferences, analyze site traffic and usage patterns, and deliver relevant content. You can control cookies through your browser settings. Disabling cookies may affect some platform functionality.
Data Security
We implement industry-standard security measures including: encryption of sensitive data (SSL/TLS), secure payment processing, regular security audits, access controls and authentication, and staff training on data protection. While we strive for maximum security, no online system is 100% secure.
Contact Us
For privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer at privacy@awarihomes.com or through our Contact page. We respond to all privacy requests within 30 days as required by applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
For questions about our Privacy Policy, contact us at awarinigeria@gmail.com